Returns and Refunds Policy


Thank you for shopping at kono1o69.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 14 days of the original purchase of the product.

To be eligible for a return, please make sure that:



The product was purchased in the last 14 days


 The product isn't used or damaged


You have the receipt or proof of purchase


 You obtained a Return Merchandise Number (RMN) from us


Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

By email:

Send the product, the receipt or proof of purchase and the RMA number, to:

699 Ocean Ave, 5H, Brooklyn, NY 11226 USA


Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from kono1o69.


Damaged items

If you received a damaged product, please notify us immediately for assistance.


Sale items

Sale items can be refunded.


Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email:



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